Emergency Contacts — Visiting China

🚓

110

Police (公安)

Theft, crime, lost documents. Ask for an English speaker — major cities have them.

🚑

120

Ambulance (急救)

Medical emergencies. Stay calm and give your location. Hospital addresses work well.

🚒

119

Fire (消防)

Fire and rescue services.

🧳

12301

Tourism Helpline (旅游投诉)

For tourist complaints, scams and disputes with venues. English service available in major cities.

🏥Hospitals with English-Speaking Services

For peace of mind›

BJ
Beijing: Peking Union Medical College Hospital
International Medical Center (IMC) on-site. English-speaking doctors. Tel: +86 10 6915 6114
SH
Shanghai: Huashan Hospital International Medical Center
24/7 emergency. English hotline: +86 21 6248 9999
CD
Chengdu: West China Hospital International Medical Center
Tel: +86 28 8542 3901

💡

Travel insurance strongly recommended. China's healthcare can be expensive for foreigners without insurance. Ensure your policy covers emergency medical evacuation.

🪪 Lost Passport — What To Do

Hopefully never›

1
Report to local police (110) and get a report
You'll need this document for your embassy. Ask for a "证明" (proof of report).
2
Contact your country's embassy in Beijing or nearest consulate
They can issue an emergency travel document. Have digital copies of your passport photo page stored in email — this speeds everything up significantly.
3
Pro tip: photograph your passport and visa before travel
Store photos in Google Drive or email to yourself. Also write down your passport number in a separate note.

🛡️ Common scams & how to dodge them

Stay sharp›

⚠️

"Tea house" / art student invites

A friendly stranger near tourist spots invites you for tea or to an exhibition, then a huge bill arrives. Politely decline invites from strangers.

⚠️

Unmetered "taxis"

Use DiDi or official metered taxis. Avoid drivers who approach you inside airports and quote a flat fare.

✅

Agree the price first

For markets and rickshaws, confirm the number (typed on a phone) before you start.

✅

Keep digital copies

Photos of your passport, visa and hotel address saved in email get you out of most jams.

🏛️ Your embassy is the place to call

Save it now›

Most embassies are in Beijing, with consulates in Shanghai, Guangzhou, Chengdu, Shenyang and elsewhere. Before you travel, look up your country's embassy contact and its 24-hour emergency line, and save it offline. They help with lost passports, serious medical situations, arrests and emergencies — not lost luggage or refunds.